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Flat rate shipping to EU, US, Australia: $30 (Free shipping over $300).
Flat rate shipping to Asia: $20 (Free shipping over $200).

Tea ships within 2 weeks from order, generally within 1 week.

As tea is a perishable product, no returns are allowed.

Packages are not insured by default, the receiver carries responsibility for any loss.

Please let us know within 2 days from order if you want to add insurance to your shipping, the cost with EMS is 1.5% of the insured value (maximum insurable value 50,000 TWD, approx $1580). For example, for insured value of $1000, the extra cost to pay will be $15.

For the avoidance of doubt, we are not responsible for any custom duty, VAT or other fees your country may impose on shipments.