Terms & Conditions

LAST UPDATED: MARCH 2025

Please read these terms carefully before placing an order. By using our website or placing an order, you agree to these terms.

About Us

Chen Yuan Hao is operated by [Company Name], registered in England and Wales. Registered address: [Address]. Email: info@chenyuanhao.shop

Orders

When you place an order, you are making an offer to purchase the product(s) described. We reserve the right to decline any order. Your order is confirmed when you receive an order confirmation email.

Pricing

All prices are in GBP and include VAT where applicable. We reserve the right to change prices at any time. Prices at the time of your order confirmation will apply to that order.

Payment

Payment is taken at the time of ordering. We accept major credit and debit cards. All transactions are processed securely via our payment provider.

Delivery

We aim to dispatch all UK orders within 1–2 business days. Delivery times are estimates and not guaranteed. Please see our Shipping page for full details.

Returns & Refunds

Please see our Returns Policy for full details on returning items and obtaining refunds.

Intellectual Property

All content on this website, including text, images, and branding, is owned by or licensed to Chen Yuan Hao and may not be reproduced without written permission.

Limitation of Liability

To the fullest extent permitted by law, Chen Yuan Hao shall not be liable for any indirect, incidental, or consequential loss arising from the use of our products or website.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For any questions, contact us at info@chenyuanhao.shop.